Customer Service Second to None
Effective Date: 14 July 2020
Address: Derwent Business Centre, Clarke Street, Derby, DE1 2BU, UK
2. About Cookies
2.1 A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.
2.2 Cookies may be either 'persistent' cookies or 'session' cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.
2.3 Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.
3. Cookies That We Use
4. Cookies Used By Our Service Providers
4.3 We use Google Ads to track the use of our website, this is an advertiser cookie and a performance improver cookie. Google Ads allows us to serve relevant advertising content to users that have previously visited our website. The data which is collected is anonymous. Google Ad’s preferences is available at: http://www.google.com/ads/preferences/html/opt-out.html.
4.4 We use Facebook to track the use of our website, this is an advertiser cookie and a performance improver cookie. Facebook allows us to place advertising content onto Facebook which is relevant to you based on the information which your web browsing patterns allow Facebook to infer. This information is never connected to your profile and it is always anonymous. Facebook’s cookies policy is available at: https://www.facebook.com/policies/cookies/.
4.5 We use Lucky Orange to record the use of our website, this is a performance improver cookie. Lucky Orange records your browsing experience as you move around our website. We use it to spot any issues on our site and to improve your experience. No personal data is obtained or processed. Lucky Orange’s cookie information is available at: https://www.luckyorange.com/privacy.php.
5. Managing Cookies
5.1 Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links:
(a) https://support.google.com/chrome/answer/95647?hl=en (Chrome);
(b) https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences (Firefox);
(c) https://help.opera.com/en/latest/web-preferences/#cookies (Opera);
(d) https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies (Internet Explorer);
(e) https://support.apple.com/en-gb/guide/safari/manage-cookies-and-website-data-sfri11471/mac (Safari); and
(f) https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy (Edge).
5.2 Blocking all cookies will have a negative impact upon the usability of many websites.
5.3 If you block cookies, you will not be able to use all the features on our website.